Return Policy

Order Cancellation

You may cancel your order only if it has not yet been processed or shipped.
Once your order has entered processing or has been shipped, cancellation is no longer possible.

If you wish to cancel your order, please contact our customer support as soon as possible at

support@bryze-footwear.com. We will do our best to assist you, but cancellation cannot be guaranteed once processing has started.

30-Day Return Policy

You have 30 days from the date you receive your order to request a return.
No reason is required to initiate a return.

Return Process

To initiate a return, please contact our customer support team at
support@bryze-footwear.com.

All returns must be approved in advance by our customer service team. Together, we will determine the most appropriate solution for your situation.

Returns sent without prior authorization cannot be processed.

Return Conditions

Returned items must:

• Be returned with all original accessories

• Be in original condition and packaging, where reasonably possible

• Show no excessive signs of wear, damage, or misuse

We reserve the right to refuse returns that do not meet these conditions.

Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless explicitly stated otherwise prior to purchase.

Original shipping fees are non-refundable.

Return Address (International – Outside the United States)

Please note that our return address is located outside the United States.

The exact return address will be provided after your return request has been approved by our customer service team.

For any questions regarding international returns, please contact us at
support@bryze-footwear.com.

Refunds

Once your return has been received and inspected, refunds will be processed within 10 business days.

Refunds will be issued to the original payment method used at checkout.
Please note that processing times may vary depending on your bank or payment provider.